Leadership Empowerment
Coaching your leadership team to educate and develop your current and future team (up to 6 members)
$685
- Customer Care Back-to-Basics
- De-Escalation Techniques for Better Customer Service
- Custom Scripting for Current Challenges
- The Role of Emotional Intelligence in Call Center Leadership
- 30 Day Follow-Up
- Unlimited Program or Customer Care Inquiries for 60 Days
Team Builder
8-10 Hour Training Program with your team (up to 30 members)
$575
- Customer Care Back-to-Basics
- De-Escalation Techniques for Better Customer Service
- Custom Scripting for Current Challenges
- The Role of Emotional Intelligence in Call Center Leadership
- 30 Day Follow-Up
- 60 Day Follow-Up
- 90 Day Follow-Up
Independent Evolution
The Team Builder program for independent learning without an expert consultant
$4 600
- All documents used in the Team Builder program
- Evolution Guide for Success
- Perfect for smaller businesses or those on a budget